Process Specialist

Location: Jenkintown, PA; Hybrid 2 days remote (Mon & Fri), 3 days in-office (Tues, Wed, Thurs)

Compensation: Commensurate with Experience

Company Description:

Pioneer Academics is a growing global organization that offers transformative co-curricular educational programming to students from around the world. Based in the Philadelphia region, Pioneer has employees working in multiple countries in roles ranging from business development to instructional design. High performance is a must in every role in the organization regardless of level and colleagues who struggle with meeting performance standards will be offered a respectful exit from the organization. Culture in this team is prioritized and celebrated and key aspects of that culture include integrity, accountability, and the keen ability to solve AND seek problems to spark innovation.

Mission:

The Process Specialist will report to the Program Manager. The mission of the role is to support the scale and growth of program initiatives at Pioneer Academics. The ideal candidate must possess a growth mindset, be open to tackling challenges head-on, and be adaptable to changing priorities.

Key Criteria/Requirements:

• The Process Specialist will accomplish program growth through strategic thinking and strong project management skills. This role operates in a fast-paced program and environment that requires strong communication skills and attention to detail throughout.
• Graduate of a top-ranked national university with a bachelor’s degree or higher.
• 2+ years of experience managing the lifecycle of a function or process.
• Exposure to academics in an organization is preferred.
• Leadership and employee development experience preferred, with a focus on training and managing staff and delegating responsibilities amongst a high-performing team.
• Strong technical skills working across multiple systems organizing and analyzing data.
• Preference for candidates with experience in LMS and CRM platforms (Schoology, PowerSchool, and Slate).